Reference

Understand the Terms That Govern Your Account

Before you open an account or deposit via DANA, OVO, or GoPay, it is worth knowing the legal basis that shapes how cor333 operates and what applies to you.

Jurisdiction-Dependent AccessAccount Eligibility TermsPolicy Update NoticesDANA, OVO, GoPay ScopeData Retention Policy
cor333 Understand the Terms That Govern Your Account
POLICY CONTACT

Reach Us on Legal or Policy Questions

If you have a question about how our terms affect your account, our support team handles policy queries directly. You do not need to read through the full document to ask — describe your concern and we will point you to the relevant clause or escalate internally.

Live Chat Support Open the chat widget from your account dashboard. Policy and eligibility questions are handled by trained agents, not automated replies. Available through the platform during active hours.
Email for Policy Requests Send formal legal or data-related requests by email. Include your registered account ID and the specific policy area. We respond within the timeframe set out in our data handling clause.
Account Help Centre The Help Centre section inside your account covers key policy summaries, wallet verification steps for DANA and OVO, and how to request a copy of your stored data.
DATA AND SECURITY

How We Handle Your Data and Account Security

Security and data handling are not afterthoughts — they are built into how every account on cor333 is structured. From the moment you verify your wallet to how long your transaction records are kept, each step follows a defined policy you can review and query at any time.

Data Retention Period

Transaction records, account activity logs, and wallet verification data are kept for the period required under our policy. You can request a summary of what we hold by contacting support via email.

Cookie Policy

We use session and preference cookies to keep your account login active and to remember display settings. You can adjust cookie preferences from the settings panel inside your account at any time.

Account Security Practices

Every account is protected by OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can suspend login access while a review runs.

Right to Request Changes

You can request correction of inaccurate account data or ask us to delete non-essential data by submitting a written request through the email channel. We confirm receipt and action it within the stated timeframe.

Common Questions About Our Legal Terms

These are the questions we receive most often about policies, account rights, and how legal terms connect to everyday account use — including payments via DANA, OVO, and GoPay.

These terms apply to any person who creates and uses a cor333 account in a region where access is permitted under local law. Eligibility is confirmed at registration.

Access depends on whether local law in your specific region permits it. We do not make a blanket claim for all Indonesian regions — check your local eligibility before registering.

We notify you through your registered contact details before material changes take effect. You may close your account if you do not agree with the updated terms.

Deposits from wallets not registered to your verified account are held pending review. Funds are not forfeited — they are returned to the originating wallet once identity is confirmed.

Send a written request via the policy email channel with your account ID. We confirm receipt and respond within the timeframe set out in our data retention policy.

Open a query through live chat or email, reference the transaction date and wallet used — DANA, OVO, or GoPay — and our team will route it to the right internal review team.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.